Frequently Asked Questions
Everything you need to know about our artisanal fashion pieces.
How are Handcrafted products made?
Each piece is meticulously created by skilled artisans using traditional techniques and sustainable materials. We prioritize quality over mass production to ensure every item is unique.
How long does shipping take for handcrafted items?
Since many of our products are made to order, please allow 3-5 business days for processing. Standard shipping typically takes an additional 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all items in their original, unworn condition. Please note that custom-made or personalized pieces are final sale and cannot be returned.
How do I care for my artisanal garments?
To preserve the integrity of the hand-stitched details, we recommend hand washing in cold water or using a delicate dry cleaning service. Always air dry away from direct sunlight.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.